Heritage Manor South

Nursing home in Shreveport, LA

Medicare & Medicaid certified4★ overall (CMS)

Call (318) 687-2080 Send a message Map ↗

Public-record details

Address: 9712 Mansfield Road, Shreveport, LA 71118
Phone: (318) 687-2080
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 195408
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 3 of 5
Quality measures rating: 2 of 5
Certified beds: 145
Average residents per day: 108
Ownership: For-profit, limited Liability company
Legal business name: Community Care Center of Shreveport South LLC
Chain: The Beebe Family (48 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 1997
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 195408. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 14, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 29, 2023 to Apr 1, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 1, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jan 14, 2026	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 14, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	E Potential for more than minimal harm, pattern
Dec 11, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jul 22, 2025	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 22, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Oct 30, 2024	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Oct 30, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Oct 30, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	E Potential for more than minimal harm, pattern
Oct 30, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	E Potential for more than minimal harm, pattern
Oct 30, 2024	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… Quality of Life and Care	E Potential for more than minimal harm, pattern
Oct 30, 2024	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.72 hours
Registered nurse (RN) time per resident per day: 0.32 hours
Nurse aide time per resident per day: 2.35 hours
Total nurse staffing on weekends: 3.04 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 38%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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