Heritage Manor West
Nursing home in Shreveport, LA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 7060 Cottonwood Blvd, Shreveport, LA 71129
- Phone
- (318) 686-1400
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 195447
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 140
- Average residents per day
- 112
- Ownership
- For-profit, limited Liability company
- Legal business name
- Heritage Manor West LLC
- Chain
- The Beebe Family (48 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 10, 2024 to Mar 11, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 11, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Mar 11, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Mar 11, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 11, 2026 | Put firmly secured handrails on each side of hallways. | D |
| Mar 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Mar 11, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Mar 11, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| Jan 8, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jan 8, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jan 8, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jan 8, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.80 hours
- Registered nurse (RN) time per resident per day
- 0.35 hours
- Nurse aide time per resident per day
- 2.40 hours
- Total nurse staffing on weekends
- 3.36 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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