Heritage Manor West
Nursing home in Shreveport, LA
Medicare & Medicaid certified2★ overall (CMS)
We send it to Heritage Manor West if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (318) 686-1400.
Public-record details
- Address
- 7060 Cottonwood Blvd, Shreveport, LA 71129
- Phone
- (318) 686-1400
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 195447
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 140
- Average residents per day
- 114
- Ownership
- For-profit, limited Liability company
- Legal business name
- Heritage Manor West LLC
- Chain
- The Beebe Family (48 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 10, 2024 to Jul 16, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 16, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E |
| Jul 16, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
| Mar 11, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Mar 11, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Mar 11, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 11, 2026 | Put firmly secured handrails on each side of hallways. | D |
| Mar 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Mar 11, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Mar 11, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| Jan 8, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jan 8, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.73 hours
- Registered nurse (RN) time per resident per day
- 0.30 hours
- Nurse aide time per resident per day
- 2.37 hours
- Total nurse staffing on weekends
- 3.27 hours
- Nursing staff turnover (yearly)
- 40%
- RN turnover (yearly)
- 30%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Shreveport
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error