Village Health Care at The Glen
Nursing home in Shreveport, LA
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Village Health Care at The Glen if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (318) 213-3500.
Public-record details
- Address
- 403 E. Flournoy Lucas, Shreveport, LA 71115
- Phone
- (318) 213-3500
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 195533
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 126
- Average residents per day
- 97
- Ownership
- Nonprofit, corporation
- Legal business name
- The Glen Retirement System
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 8, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 24, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 19, 2023 to Aug 27, 2026): 14 from complaint inspections, 1 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 27, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Jun 24, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 24, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jun 24, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jun 24, 2026 | Provide enough food/fluids to maintain a resident's health. | E |
| Jun 24, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Mar 16, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 16, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| May 15, 2025 | Ensure each resident receives an accurate assessment. | D |
| May 15, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E |
| May 15, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E |
Fines and payment denials
CMS records 1 fine totalling $8,278 in the last three years.
| Mar 16, 2026 | Fine: $8,278 |
Staffing
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 57%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Shreveport
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