Complete Care at Multi Medical Center LLC
Nursing home in Towson, MD
Medicare & Medicaid certified5★ overall (CMS)
We send it to Complete Care at Multi Medical Center LLC if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (410) 821-5500.
Public-record details
- Address
- 7700 York Road, Towson, MD 21204
- Phone
- (410) 821-5500
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 215096
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 118
- Average residents per day
- 108
- Ownership
- For-profit, limited Liability company
- Chain
- Complete Care (85 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1974
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 2, 2026. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2019 to Mar 2, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 2, 2026 | Post nurse staffing information every day. | B |
| Mar 2, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Mar 2, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 2, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Mar 2, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 2, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 2, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Mar 2, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Mar 2, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 2, 2026 | Provide and implement an infection prevention and control program. | D |
| Mar 2, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Mar 2, 2026 | Ensure medication error rates are not 5 percent or greater. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.12 hours
- Registered nurse (RN) time per resident per day
- 0.99 hours
- Nurse aide time per resident per day
- 1.94 hours
- Total nurse staffing on weekends
- 3.66 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 32%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Towson
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error