Nursing HomeInspections

Agawam West Rehab and Nursing

Nursing home in Agawam, MA

Medicare & Medicaid certified2★ overall (CMS)

Call (413) 294-6800Send a messageMap ↗

Public-record details

Address
61 Cooper Street, Agawam, MA 01001
Phone
(413) 294-6800
Listed under
For-profit, No fines in 3 years
Medicare CCN
225253
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
164
Average residents per day
122
Ownership
For-profit, limited Liability company
Legal business name
Agawam West Rehab and Nursing LLC
Chain
Stern Consultants (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225253. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 15, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 26, 2023 to Oct 15, 2025): 7 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 15, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Sep 15, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 15, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Sep 15, 2025Dispose of garbage and refuse properly.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
May 15, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 26, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 16, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 16, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.59 hours
Registered nurse (RN) time per resident per day
0.48 hours
Nurse aide time per resident per day
2.19 hours
Total nurse staffing on weekends
3.05 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
35%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Agawam

Agawam East Rehab and Nursing464 Main Street · Agawam, MA 01001 · (413) 333-2200 · For-profit17 health citations in 3 inspection cycles · last standard inspection Mar 18, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Agawam South Rehab and Nursing65 Cooper Street · Agawam, MA 01001 · (413) 786-8000 · For-profit28 health citations in 3 inspection cycles · last standard inspection Mar 10, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Agawam North Rehab and Nursing55 Cooper Street · Agawam, MA 01001 · (413) 333-8131 · For-profit28 health citations in 3 inspection cycles · last standard inspection Apr 9, 2025 · $86,130 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Agawam →