Nursing HomeInspections

Agawam East Rehab and Nursing

Nursing home in Agawam, MA

Medicare & Medicaid certified5★ overall (CMS)

Call (413) 333-2200Send a messageMap ↗

Public-record details

Address
464 Main Street, Agawam, MA 01001
Phone
(413) 333-2200
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
225286
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
123
Average residents per day
93
Ownership
For-profit, limited Liability company
Legal business name
Agawam East Rehab and Nursing LLC
Chain
Stern Consultants (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 14, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225286. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 18, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 17, 2023 to Nov 25, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 25, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 25, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 2, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 16, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		B
Potential for minimal harm, pattern
Dec 16, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 16, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 16, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 16, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Oct 17, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Oct 17, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Oct 17, 2023Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Oct 17, 2023Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.69 hours
Registered nurse (RN) time per resident per day
0.37 hours
Nurse aide time per resident per day
2.49 hours
Total nurse staffing on weekends
3.31 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
30%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Agawam

Agawam South Rehab and Nursing65 Cooper Street · Agawam, MA 01001 · (413) 786-8000 · For-profit28 health citations in 3 inspection cycles · last standard inspection Mar 10, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Agawam West Rehab and Nursing61 Cooper Street · Agawam, MA 01001 · (413) 294-6800 · For-profit31 health citations in 3 inspection cycles · last standard inspection Sep 15, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Agawam North Rehab and Nursing55 Cooper Street · Agawam, MA 01001 · (413) 333-8131 · For-profit28 health citations in 3 inspection cycles · last standard inspection Apr 9, 2025 · $86,130 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Agawam →