Nursing HomeInspections

Regalcare at Greenfield

Nursing home in Greenfield, MA

Medicare & Medicaid certified4★ overall (CMS)

Call (413) 774-3143Send a messageMap ↗

Public-record details

Address
95 Laurel Street, Greenfield, MA 01301
Phone
(413) 774-3143
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
225335
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
120
Average residents per day
106
Ownership
For-profit, limited Liability company
Legal business name
Rc Greenfield LLC
Chain
Regalcare (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 22, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225335. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 28, 2025. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 2, 2022 to Jan 28, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 28, 2025Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration		C
Potential for minimal harm, widespread
Jan 28, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 28, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 28, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Dec 4, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 4, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2023Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 21, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 21, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Nov 21, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 21, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Nov 21, 2023Have policies on smoking.
Environmental		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.24 hours
Registered nurse (RN) time per resident per day
0.27 hours
Nurse aide time per resident per day
1.88 hours
Total nurse staffing on weekends
3.00 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
43%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Greenfield

Poet's Seat Healthcare Center359 High Street · Greenfield, MA 01301 · (413) 774-6318 · For-profit43 health citations in 3 inspection cycles · last standard inspection May 28, 2025 · $5,541 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Charlene Manor Extended Care Facility130 Colrain Road · Greenfield, MA 01301 · (413) 774-3724 · Nonprofit47 health citations in 3 inspection cycles · last standard inspection Feb 26, 2026 · $127,926 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 3 in Greenfield →