The Pavilion
Nursing home in Hyannis, MA
Medicare & Medicaid certified5★ overall (CMS)
We send it to The Pavilion if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (508) 775-6663.
Public-record details
- Address
- 876 Falmouth Road, Hyannis, MA 02601
- Phone
- (508) 775-6663
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 225503
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 82
- Average residents per day
- 72
- Ownership
- For-profit, limited Liability company
- Legal business name
- Essex Pavilion, LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 17, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 13, 2024 to Jun 13, 2024): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 13, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 13, 2024 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Jun 13, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Jun 13, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.19 hours
- Registered nurse (RN) time per resident per day
- 0.74 hours
- Nurse aide time per resident per day
- 2.23 hours
- Total nurse staffing on weekends
- 3.69 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error