Prescott House
Nursing home in North Andover, MA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 140 Prescott Street, North Andover, MA 01845
- Phone
- (978) 691-7530
- Listed under
- For-profit
- Medicare CCN
- 225510
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 126
- Average residents per day
- 117
- Ownership
- For-profit, limited Liability company
- Legal business name
- Prescott Nursing and Rehab Bhc Operations
- Chain
- Best Care Services (10 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 21, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 5, 2024 to Jan 21, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 21, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 21, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Jan 21, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jan 21, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jan 21, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jan 21, 2026 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Jan 21, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jan 21, 2026 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | G |
| Nov 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 25, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Nov 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 17, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
Fines and payment denials
CMS records 1 fine totalling $15,935 in the last three years.
| Jan 21, 2026 | Fine: $15,935 |
Staffing
- Total nurse staffing per resident per day
- 3.59 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 3.21 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 46%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.