Nursing HomeInspections

Andover Forest Post Acute Care Center

Nursing home in North Andover, MA

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
1801 Turnpike Street, North Andover, MA 01845
Phone
(978) 688-1212
Listed under
For-profit
Medicare CCN
225530
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
142
Average residents per day
119
Ownership
For-profit, corporation
Legal business name
Andover Forest Post Acute Care Center LLC
Chain
Stern Consultants (22 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 5, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225530. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 16, 2026. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 12, 2024 to Apr 16, 2026): 0 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 16, 2026Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Apr 16, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Apr 16, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Apr 16, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Apr 16, 2026Dispose of garbage and refuse properly.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Apr 16, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Mar 26, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights
D
Potential for more than minimal harm, isolated
Mar 26, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
D
Potential for more than minimal harm, isolated
Mar 26, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Mar 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Mar 26, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Mar 26, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 36. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $25,847 in the last three years.

Apr 12, 2024Fine: $25,847

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.74 hours
Registered nurse (RN) time per resident per day
0.50 hours
Nurse aide time per resident per day
2.28 hours
Total nurse staffing on weekends
3.06 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
59%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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