Andover Forest Post Acute Care Center
Nursing home in North Andover, MA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1801 Turnpike Street, North Andover, MA 01845
- Phone
- (978) 688-1212
- Listed under
- For-profit
- Medicare CCN
- 225530
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 142
- Average residents per day
- 115
- Ownership
- For-profit, corporation
- Legal business name
- Andover Forest Post Acute Care Center LLC
- Chain
- Stern Consultants (22 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 5, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2026. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 29, 2023 to Apr 16, 2026): 4 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 16, 2026 | Assure that each resident’s assessment is updated at least once every 3 months. | B |
| Apr 16, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B |
| Apr 16, 2026 | Ensure each resident receives an accurate assessment. | D |
| Apr 16, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 16, 2026 | Dispose of garbage and refuse properly. | D |
| Apr 16, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| Mar 26, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 26, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Mar 26, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 26, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Mar 26, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
Fines and payment denials
CMS records 3 fines totalling $44,265 in the last three years.
| Apr 12, 2024 | Fine: $25,847 |
| Sep 26, 2023 | Fine: $10,517 |
| Aug 29, 2023 | Fine: $7,901 |
Staffing
- Total nurse staffing per resident per day
- 3.59 hours
- Registered nurse (RN) time per resident per day
- 0.44 hours
- Nurse aide time per resident per day
- 2.11 hours
- Total nurse staffing on weekends
- 3.08 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 60%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.