Nursing HomeInspections

Regalcare at Glen Ridge

Nursing home in Medford, MA

Medicare & Medicaid certified1★ overall (CMS)

Call (781) 391-0800Send a messageMap ↗

Public-record details

Address
120 Murray Street, Medford, MA 02155
Phone
(781) 391-0800
Listed under
For-profit
Medicare CCN
225523
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
164
Average residents per day
130
Ownership
For-profit, limited Liability company
Legal business name
120 Murray Opco LLC
Chain
Regalcare (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 16, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 225523. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 9, 2025. CMS lists 78 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Jun 3, 2026): 4 from complaint inspections, 11 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 3, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 9, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 9, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Sep 9, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 9, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Sep 9, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Sep 9, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 9, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 78. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $286,020 in the last three years.

Oct 30, 2024Fine: $73,306
Aug 12, 2024Fine: $197,121
Oct 26, 2023Fine: $15,593

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.62 hours
Registered nurse (RN) time per resident per day
0.77 hours
Nurse aide time per resident per day
2.00 hours
Total nurse staffing on weekends
3.29 hours
Nursing staff turnover (yearly)
28%
RN turnover (yearly)
41%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Medford

Medford Rehabilitation and Nursing Center300 Winthrop Street · Medford, MA 02155 · (781) 391-1783 · For-profit37 health citations in 3 inspection cycles · last standard inspection Aug 1, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Regalcare at Courtyard-Medford200 Governors Avenue · Medford, MA 02155 · (781) 391-5400 · For-profit80 health citations in 3 inspection cycles · last standard inspection Mar 11, 2025 · $165,163 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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