Regalcare at Courtyard-Medford
Nursing home in Medford, MA
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon
Public-record details
- Address
- 200 Governors Avenue, Medford, MA 02155
- Phone
- (781) 391-5400
- Listed under
- For-profit
- Medicare CCN
- 225545
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 224
- Average residents per day
- 179
- Ownership
- For-profit, limited Liability company
- Legal business name
- 200 Governors Opco LLC
- Chain
- Regalcare (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 10, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2025. CMS lists 80 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 9, 2023 to Nov 28, 2025): 9 from complaint inspections, 6 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 28, 2025 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| Nov 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 3, 2025 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D |
| Mar 11, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 11, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Mar 11, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Mar 11, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Mar 11, 2025 | Ensure each resident receives an accurate assessment. | D |
| Mar 11, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Mar 11, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Mar 11, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Mar 11, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
Fines and payment denials
CMS records 2 fines totalling $165,163 in the last three years.
| Mar 11, 2025 | Fine: $148,362 |
| Mar 21, 2024 | Fine: $16,801 |
Staffing
- Total nurse staffing per resident per day
- 3.76 hours
- Registered nurse (RN) time per resident per day
- 0.63 hours
- Nurse aide time per resident per day
- 2.25 hours
- Total nurse staffing on weekends
- 3.51 hours
- Nursing staff turnover (yearly)
- 27%
- RN turnover (yearly)
- 42%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.