New England Pediatric Care
Nursing home in North Billerica, MA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 78 Boston Road, North Billerica, MA 01862
- Phone
- (978) 667-5123
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 225785
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 75
- Ownership
- Nonprofit, corporation
- Legal business name
- New England Long-Term Care INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 12, 2023
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Partial
Inspection record
Most recent standard health inspection: Apr 1, 2026. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 27, 2023 to Mar 20, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 20, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 20, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Apr 9, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 9, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Sep 27, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 8.11 hours
- Registered nurse (RN) time per resident per day
- 1.29 hours
- Nurse aide time per resident per day
- 4.54 hours
- Total nurse staffing on weekends
- 6.37 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.