Porter Hills Health Center

Nursing home in Grand Rapids, MI

Medicare & Medicaid certified5★ overall (CMS)

Call (616) 949-4971 Send a message Map ↗

Public-record details

Address: 3600 Fulton St E, Grand Rapids, MI 49546
Phone: (616) 949-4971
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 235310
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 4 of 5
Certified beds: 39
Average residents per day: 36
Ownership: Nonprofit, corporation
Legal business name: Porter Hills Presbyterian Village, INC.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1976
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 235310. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2023 to Jul 24, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jul 24, 2025	Keep residents' personal and medical records private and confidential. Resident Rights	E Potential for more than minimal harm, pattern
Aug 1, 2024	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 1, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 1, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 1, 2024	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control	D Potential for more than minimal harm, isolated
Aug 1, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Jun 14, 2023	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 14, 2023	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jun 14, 2023	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services	F Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.58 hours
Registered nurse (RN) time per resident per day: 0.79 hours
Nurse aide time per resident per day: 2.92 hours
Total nurse staffing on weekends: 4.38 hours
Nursing staff turnover (yearly): 30%
RN turnover (yearly): 22%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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