Holland Home - Raybrook Manor
Nursing home in Grand Rapids, MI
Medicare & Medicaid certified4★ overall (CMS)
We send it to Holland Home - Raybrook Manor if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (616) 235-5702.
Public-record details
- Address
- 2121 Raybrook SE, Grand Rapids, MI 49546
- Phone
- (616) 235-5702
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 235440
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 101
- Average residents per day
- 86
- Ownership
- Nonprofit, corporation
- Legal business name
- Holland Home
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1985
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 12, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 29, 2023 to Jun 24, 2026): 9 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 24, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 24, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jun 24, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Mar 12, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Dec 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 23, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 5, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Feb 5, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 5, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 5, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| Feb 5, 2025 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 5, 2025 | Payment denial for 10 days from Mar 1, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.84 hours
- Registered nurse (RN) time per resident per day
- 0.85 hours
- Nurse aide time per resident per day
- 3.10 hours
- Total nurse staffing on weekends
- 4.31 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Grand Rapids
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error