Valley View Care Center

Nursing home in Grand Rapids, MI

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address: 1050 Four Mile NW, Grand Rapids, MI 49544
Phone: (616) 784-0646
Listed under: For-profit
Medicare CCN: 235377
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 139
Average residents per day: 133
Ownership: For-profit, corporation
Legal business name: Valley View Care Center LLC
Chain: Nexcare Health Systems (20 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 1, 1978
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 235377. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 10, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 4, 2023 to Dec 10, 2025): 19 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Dec 10, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Dec 10, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 10, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 10, 2025	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Dec 10, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Dec 10, 2025	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Dec 10, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation	G Actual harm, isolated
Dec 10, 2025	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care	J Immediate jeopardy, isolated
Sep 24, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Aug 27, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 19, 2025	Give the resident's representative the ability to exercise the resident's rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 19, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 44. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $57,896 and 2 denials of Medicare payment for new admissions in the last three years.

Dec 10, 2025	Payment denial for 12 days from Jan 3, 2026
Sep 24, 2025	Fine: $14,020
Mar 7, 2024	Fine: $16,088
Oct 4, 2023	Fine: $27,788
Oct 4, 2023	Payment denial for 16 days from Oct 31, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.65 hours
Registered nurse (RN) time per resident per day: 0.53 hours
Nurse aide time per resident per day: 2.33 hours
Total nurse staffing on weekends: 3.26 hours
Nursing staff turnover (yearly): 44%
RN turnover (yearly): 44%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Grand Rapids

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