The Villa at Great Lakes Crossing
Nursing home in Detroit, MI
Medicare & Medicaid certified2★ overall (CMS)
We send it to The Villa at Great Lakes Crossing if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (313) 534-1440.
Public-record details
- Address
- 22811 W Seven Mile Rd, Detroit, MI 48219
- Phone
- (313) 534-1440
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 235402
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 96
- Average residents per day
- 95
- Ownership
- For-profit, individual
- Legal business name
- Redford Opco LLC
- Chain
- Villa Healthcare (21 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 24, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 20, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Jun 10, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 10, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 20, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 20, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 20, 2026 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| Feb 20, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E |
| Feb 20, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E |
| Feb 20, 2026 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… | F |
| Feb 20, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Feb 20, 2026 | Keep all essential equipment working safely. | F |
| Jan 14, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jan 14, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jan 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.51 hours
- Registered nurse (RN) time per resident per day
- 0.25 hours
- Nurse aide time per resident per day
- 2.02 hours
- Total nurse staffing on weekends
- 3.04 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 78%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error