The Villa at Great Lakes Crossing

Nursing home in Detroit, MI

Medicare & Medicaid certified2★ overall (CMS)

Call (313) 534-1440 Send a message Map ↗

Public-record details

Address: 22811 W Seven Mile Rd, Detroit, MI 48219
Phone: (313) 534-1440
Listed under: For-profit, No fines in 3 years
Medicare CCN: 235402
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 3 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 96
Average residents per day: 93
Ownership: For-profit, individual
Legal business name: Redford Opco LLC
Chain: Villa Healthcare (18 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 24, 1979
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 235402. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 20, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2023 to Jun 10, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 10, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Feb 20, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 20, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 20, 2026	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services	D Potential for more than minimal harm, isolated
Feb 20, 2026	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Feb 20, 2026	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Feb 20, 2026	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… Nutrition and Dietary	F Potential for more than minimal harm, widespread
Feb 20, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Feb 20, 2026	Keep all essential equipment working safely. Environmental	F Potential for more than minimal harm, widespread
Jan 14, 2025	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 14, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 14, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.44 hours
Registered nurse (RN) time per resident per day: 0.22 hours
Nurse aide time per resident per day: 1.98 hours
Total nurse staffing on weekends: 2.92 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 67%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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