The Villa at Traverse Point
Nursing home in Traverse City, MI
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 2828 Concord Street, Traverse City, MI 49684
- Phone
- (231) 941-1200
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 235412
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 96
- Average residents per day
- 81
- Ownership
- For-profit, corporation
- Legal business name
- Traverse City Opco LLC
- Chain
- Villa Healthcare (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 25, 1981
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 8, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Apr 7, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 7, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| May 8, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| May 8, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E |
| Jun 11, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F |
| Jun 11, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Dec 5, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Aug 24, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Aug 24, 2023 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Aug 24, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Aug 24, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Aug 24, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Aug 24, 2023 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.67 hours
- Registered nurse (RN) time per resident per day
- 0.78 hours
- Nurse aide time per resident per day
- 2.38 hours
- Total nurse staffing on weekends
- 2.93 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.