Orchard Creek Skilled Nursing
Nursing home in Traverse City, MI
Medicare-certified4★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 9731 East Cherry Bend Road, Traverse City, MI 49684
- Phone
- (231) 932-9272
- Listed under
- For-profit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 235611
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 22
- Average residents per day
- 18
- Ownership
- For-profit, corporation
- Legal business name
- Orchard Creek Health Care INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Oct 20, 2003
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 4, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 25, 2023 to Sep 4, 2025): 1 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 4, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Sep 4, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 4, 2025 | Provide and implement an infection prevention and control program. | D |
| Sep 4, 2025 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D |
| Sep 4, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Sep 4, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 4, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | F |
| Sep 4, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Oct 2, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Oct 25, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C |
| Oct 25, 2023 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | C |
| Oct 25, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Sep 4, 2025 | Payment denial for 8 days from Oct 2, 2025 |
Staffing
- Total nurse staffing per resident per day
- 5.75 hours
- Registered nurse (RN) time per resident per day
- 1.21 hours
- Nurse aide time per resident per day
- 3.60 hours
- Total nurse staffing on weekends
- 4.82 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.