Nursing HomeInspections

The Neighborhoods of White Lake

Nursing home in White Lake, MI

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address
10770 Elizabeth Lake Road, White Lake, MI 48386
Phone
(248) 618-4100
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
235430
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
5 of 5
Quality measures rating
3 of 5
Certified beds
39
Average residents per day
36
Ownership
Nonprofit, corporation
Legal business name
Trinity Continuing Care Services
Chain
Trinity Health (19 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 17, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235430. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 29, 2025. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 2, 2023 to Feb 27, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 27, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 27, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 29, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 2, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 2, 2023Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.59 hours
Registered nurse (RN) time per resident per day
1.04 hours
Nurse aide time per resident per day
2.29 hours
Total nurse staffing on weekends
4.10 hours
Nursing staff turnover (yearly)
30%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.