Optalis Health and Rehabilitation of Grand Rapids

Nursing home in Grand Rapids, MI

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

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Public-record details

Address: 1950 32nd Street SE, Grand Rapids, MI 49508
Phone: (616) 452-5900
Listed under: For-profit
Medicare CCN: 235458
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 101
Ownership: For-profit, individual
Legal business name: Optalis Grand Rapids Opco LLC
Chain: Optalis Health & Rehabilitation (36 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1987
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 235458. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 8, 2025. CMS lists 112 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 15, 2023 to Jun 3, 2026): 73 from complaint inspections, 13 at the “actual harm” level or higher, including 5 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.

Inspection	Citation	Severity
Jun 3, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Jun 3, 2026	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jun 3, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services · complaint inspection	F Potential for more than minimal harm, widespread
Jun 3, 2026	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration · complaint inspection	F Potential for more than minimal harm, widespread
Jun 3, 2026	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Apr 30, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 112. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $136,785 and 3 denials of Medicare payment for new admissions in the last three years.

Nov 24, 2025	Payment denial for 13 days from Jan 28, 2026
Aug 18, 2025	Payment denial for 51 days from Sep 27, 2025
Jan 14, 2025	Fine: $128,989
Jan 14, 2025	Payment denial for 63 days from Feb 11, 2025
Dec 5, 2023	Fine: $7,796

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.39 hours
Registered nurse (RN) time per resident per day: 0.41 hours
Nurse aide time per resident per day: 2.11 hours
Total nurse staffing on weekends: 3.06 hours
Nursing staff turnover (yearly): 65%
RN turnover (yearly): 73%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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