Optalis Health and Rehabilitation of Grand Rapids
Nursing home in Grand Rapids, MI
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon
We send it to Optalis Health and Rehabilitation of Grand Rapids if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (616) 452-5900.
Public-record details
- Address
- 1950 32nd Street SE, Grand Rapids, MI 49508
- Phone
- (616) 452-5900
- Listed under
- For-profit
- Medicare CCN
- 235458
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 97
- Ownership
- For-profit, individual
- Legal business name
- Optalis Grand Rapids Opco LLC
- Chain
- Optalis Health & Rehabilitation (36 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 8, 2025. CMS lists 121 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 15, 2023 to Aug 19, 2026): 82 from complaint inspections, 15 at the “actual harm” level or higher, including 5 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 19, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Aug 19, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 19, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 19, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Aug 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 19, 2026 | Provide and implement an infection prevention and control program. | D |
| Aug 19, 2026 | Ensure that residents are free from significant medication errors. | E |
| Aug 19, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | G |
| Aug 19, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H |
| Jun 3, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 3, 2026 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
Fines and payment denials
CMS records 4 fines totalling $191,579 and 3 denials of Medicare payment for new admissions in the last three years.
| Nov 24, 2025 | Fine: $26,685 |
| Nov 24, 2025 | Fine: $26,685 |
| Nov 24, 2025 | Payment denial for 13 days from Jan 28, 2026 |
| Aug 18, 2025 | Payment denial for 51 days from Sep 27, 2025 |
| Jan 14, 2025 | Fine: $130,413 |
| Jan 14, 2025 | Payment denial for 63 days from Feb 11, 2025 |
| Dec 5, 2023 | Fine: $7,796 |
Staffing
- Total nurse staffing per resident per day
- 3.27 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 2.06 hours
- Total nurse staffing on weekends
- 2.93 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 83%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Grand Rapids
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error