Boulder Park Terrace
Nursing home in Charlevoix, MI
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 14676 West Upright, Charlevoix, MI 49720
- Phone
- (231) 547-1005
- Listed under
- Nonprofit
- Medicare CCN
- 235526
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 72
- Average residents per day
- 49
- Ownership
- Nonprofit, corporation
- Legal business name
- Charlevoix Nursing Home Corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 14, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2025. CMS lists 58 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2023 to Mar 25, 2026): 39 from complaint inspections, 7 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 25, 2026 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D |
| Mar 25, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Mar 25, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Mar 25, 2026 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | F |
| Nov 21, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 21, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Nov 21, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | G |
| Nov 21, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Nov 21, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| Aug 14, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Aug 14, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Aug 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 2 denials of Medicare payment for new admissions in the last three years.
| Nov 21, 2025 | Payment denial for 44 days from Dec 24, 2025 |
| Jun 5, 2025 | Payment denial for 7 days from Sep 5, 2025 |
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.