Nursing HomeInspections

Regency at Whitmore Lake

Nursing home in Whitmore Lake, MI

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
8633 N Main Street, Whitmore Lake, MI 48189
Phone
(734) 449-4431
Listed under
For-profit
Medicare CCN
235545
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
131
Average residents per day
113
Ownership
For-profit, corporation
Legal business name
International Health Care Properties
Chain
Ciena Healthcare/laurel Health Care (80 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 8, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235545. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: May 15, 2026. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 5, 2024 to May 15, 2026): 18 from complaint inspections, 5 at the “actual harm” level or higher.

InspectionCitationSeverity
May 15, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
May 15, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights
D
Potential for more than minimal harm, isolated
May 15, 2026Keep residents' personal and medical records private and confidential.
Resident Rights
D
Potential for more than minimal harm, isolated
May 15, 2026Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services
D
Potential for more than minimal harm, isolated
May 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
May 15, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
May 15, 2026Implement a program that monitors antibiotic use.
Infection Control
D
Potential for more than minimal harm, isolated
May 15, 2026Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services
E
Potential for more than minimal harm, pattern
May 15, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
F
Potential for more than minimal harm, widespread
May 15, 2026Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services
F
Potential for more than minimal harm, widespread
May 15, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
May 15, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Administration
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 62. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $235,995 and 2 denials of Medicare payment for new admissions in the last three years.

Mar 31, 2025Fine: $141,075
Mar 31, 2025Payment denial for 12 days from Apr 26, 2025
Aug 1, 2024Fine: $26,813
Feb 28, 2024Fine: $68,107
Feb 28, 2024Payment denial for 14 days from Apr 3, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.87 hours
Registered nurse (RN) time per resident per day
0.64 hours
Nurse aide time per resident per day
2.33 hours
Total nurse staffing on weekends
3.31 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.