Nursing HomeInspections

Regency at Whitmore Lake

Nursing home in Whitmore Lake, MI

Medicare & Medicaid certified1★ overall (CMS)

Call (734) 449-4431Send a messageMap ↗

Public-record details

Address
8633 N Main Street, Whitmore Lake, MI 48189
Phone
(734) 449-4431
Listed under
For-profit
Medicare CCN
235545
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
131
Average residents per day
118
Ownership
For-profit, corporation
Legal business name
International Health Care Properties
Chain
Ciena Healthcare/laurel Health Care (81 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 8, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235545. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 31, 2025. CMS lists 85 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 22, 2022 to Dec 23, 2025): 22 from complaint inspections, 7 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 23, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 17, 2025Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be…
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 17, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jul 17, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 29, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 31, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 31, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 31, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 31, 2025Provide appropriate foot care.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 85. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $235,995 and 2 denials of Medicare payment for new admissions in the last three years.

Mar 31, 2025Fine: $141,075
Mar 31, 2025Payment denial for 12 days from Apr 26, 2025
Aug 1, 2024Fine: $26,813
Feb 28, 2024Fine: $68,107
Feb 28, 2024Payment denial for 14 days from Apr 3, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.58 hours
Registered nurse (RN) time per resident per day
0.62 hours
Nurse aide time per resident per day
2.19 hours
Total nurse staffing on weekends
3.13 hours
Nursing staff turnover (yearly)
43%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.