Mission Point Nursing & Physical Rehabilitation Ce
Nursing home in Hancock, MI
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1400 Poplar Street, Hancock, MI 49930
- Phone
- (906) 482-6644
- Listed under
- For-profit
- Medicare CCN
- 235552
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 39
- Average residents per day
- 36
- Ownership
- For-profit, corporation
- Legal business name
- Mission Point of Hancock
- Chain
- Mission Point Healthcare Services (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 25, 2025. CMS lists 52 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 14, 2023 to Jul 25, 2025): 11 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 25, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jul 25, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Jul 25, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jul 25, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Jul 25, 2025 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
| Jul 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | F |
| Jul 25, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F |
| Jul 25, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F |
| Jul 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jul 25, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F |
| Jul 25, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. | F |
| Jul 25, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
Fines and payment denials
CMS records 1 fine totalling $180,775 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 12, 2024 | Fine: $180,775 |
| Aug 12, 2024 | Payment denial for 13 days from Sep 6, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.99 hours
- Registered nurse (RN) time per resident per day
- 1.51 hours
- Nurse aide time per resident per day
- 2.13 hours
- Total nurse staffing on weekends
- 3.37 hours
- Nursing staff turnover (yearly)
- 63%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.