PortagePointe
Nursing home in Hancock, MI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 500 Campus Drive, Hancock, MI 49930
- Phone
- (906) 483-1000
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 235624
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 60
- Average residents per day
- 58
- Ownership
- For-profit, corporation
- Legal business name
- Portage Hospital LLC
- Chain
- Lifepoint Health (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 15, 2006
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 29, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 18, 2023 to May 29, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 29, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 29, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F |
| May 29, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| May 29, 2025 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | F |
| May 8, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 8, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | F |
| May 8, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| May 8, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| May 18, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| May 18, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.45 hours
- Registered nurse (RN) time per resident per day
- 1.14 hours
- Nurse aide time per resident per day
- 4.25 hours
- Total nurse staffing on weekends
- 4.94 hours
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.