Nursing HomeInspections

West Woods of Bridgman

Nursing home in Bridgman, MI

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
9935 Red Arrow Hwy, Bridgman, MI 49106
Phone
(269) 465-3017
Listed under
For-profit
Medicare CCN
235625
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
92
Average residents per day
78
Ownership
For-profit, limited Liability company
Legal business name
Bridgman Care Operating, LLC
Chain
The Peplinski Group (10 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 28, 2006
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235625. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 20, 2025. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 28, 2023 to Jun 30, 2026): 17 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 30, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jan 16, 2026Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		B
Potential for minimal harm, pattern
Jan 16, 2026Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services · complaint inspection		B
Potential for minimal harm, pattern
Jan 16, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 16, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 16, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection		G
Actual harm, isolated
Jan 16, 2026Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration · complaint inspection		G
Actual harm, isolated
Jan 16, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Aug 20, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		C
Potential for minimal harm, widespread

Showing the 12 most recent of 45. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 20, 2025Payment denial for 7 days from Sep 18, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.96 hours
Registered nurse (RN) time per resident per day
0.48 hours
Nurse aide time per resident per day
2.74 hours
Total nurse staffing on weekends
3.65 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
62%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.