Nursing HomeInspections

New Richland Care Center

Nursing home in New Richland, MN

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
312 Northeast 1st Street, New Richland, MN 56072
Phone
(507) 465-3292
Listed under
Government-owned
Medicare CCN
245316
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
45
Average residents per day
34
Ownership
Government, city
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 245316. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Mar 31, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 15, 2023 to Jun 5, 2025): 16 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 19, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights · complaint inspection		C
Potential for minimal harm, widespread
Feb 19, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 19, 2025Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Feb 19, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		F
Potential for more than minimal harm, widespread
Jan 8, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 18, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 18, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 18, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 18, 2024Have a plan that describes the process for conducting QAPI and QAA activities.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Nov 18, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		K
Immediate jeopardy, pattern
Sep 16, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $79,694 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 18, 2024Fine: $79,694
Nov 18, 2024Payment denial for 11 days from Dec 20, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.52 hours
Registered nurse (RN) time per resident per day
0.80 hours
Nurse aide time per resident per day
3.07 hours
Total nurse staffing on weekends
3.95 hours
Nursing staff turnover (yearly)
76%
RN turnover (yearly)
82%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error