Hillcrest Health Care, LLC
Nursing home in Mankato, MN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 714 Southbend Avenue, Mankato, MN 56001
- Phone
- (507) 387-3491
- Listed under
- For-profit
- Medicare CCN
- 245507
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 95
- Average residents per day
- 64
- Ownership
- For-profit, corporation
- Legal business name
- Hillcrest Health Care LLC
- Chain
- Monarch Healthcare Management (45 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1988
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 13, 2024. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 18, 2022 to Jun 30, 2026): 13 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 30, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Jun 30, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 30, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Jun 30, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jun 30, 2026 | Provide and implement an infection prevention and control program. | D |
| Aug 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 27, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Oct 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 28, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 28, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 13, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
Fines and payment denials
CMS records 1 fine totalling $17,605 in the last three years.
| Feb 27, 2025 | Fine: $17,605 |
Staffing
- Total nurse staffing per resident per day
- 3.55 hours
- Registered nurse (RN) time per resident per day
- 0.89 hours
- Nurse aide time per resident per day
- 2.03 hours
- Total nurse staffing on weekends
- 3.17 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 63%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.