Hayes Residence
Nursing home in Saint Paul, MN
Medicaid-certified2★ overall (CMS)
Public-record details
- Address
- 1620 Randolph Avenue, Saint Paul, MN 55105
- Phone
- (651) 690-4458
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 24E508
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 40
- Average residents per day
- 31
- Ownership
- For-profit, corporation
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1975
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 26, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 31, 2023 to Jun 26, 2025): 0 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 26, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jun 26, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 26, 2025 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D |
| Jun 26, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jun 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 26, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | J |
| Sep 24, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Sep 24, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Sep 24, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 24, 2024 | Provide and implement an infection prevention and control program. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.53 hours
- Registered nurse (RN) time per resident per day
- 0.33 hours
- Nurse aide time per resident per day
- 1.43 hours
- Total nurse staffing on weekends
- 2.30 hours
- Nursing staff turnover (yearly)
- 58%
- RN turnover (yearly)
- 60%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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