Villages of Jackson Creek
Nursing home in Independence, MO
Medicare & Medicaid certified2★ overall (CMS)
We send it to Villages of Jackson Creek if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (816) 795-1433.
Public-record details
- Address
- 3980 South Jackson Drive, Independence, MO 64057
- Phone
- (816) 795-1433
- Listed under
- For-profit
- Medicare CCN
- 265820
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 106
- Ownership
- For-profit, limited Liability company
- Legal business name
- Independence Community Healthcare LLC
- Chain
- Pacs Group (277 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 22, 2008
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 5, 2025. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2022 to Jan 22, 2026): 9 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 22, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 5, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 5, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Dec 5, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Dec 5, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Dec 5, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Dec 5, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Dec 5, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| Dec 5, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Dec 5, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E |
| Dec 5, 2025 | Provide and implement an infection prevention and control program. | E |
| Dec 5, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
Fines and payment denials
CMS records 1 fine totalling $29,186 in the last three years.
| Oct 31, 2024 | Fine: $29,186 |
Staffing
- Total nurse staffing per resident per day
- 3.25 hours
- Registered nurse (RN) time per resident per day
- 0.21 hours
- Nurse aide time per resident per day
- 2.10 hours
- Total nurse staffing on weekends
- 2.86 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Independence
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error