Nursing HomeInspections

Pioneer Manor Nursing Home

Nursing home in Hay Springs, NE

Medicare & Medicaid certified5★ overall (CMS)

Call (308) 638-4483Send a messageMap ↗

Public-record details

Address
318 N 3rd Street, Hay Springs, NE 69347
Phone
(308) 638-4483
Listed under
Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN
285212
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
4 of 5
Certified beds
57
Average residents per day
39
Ownership
Government, city
Legal business name
City of Hay Springs Pioneer Manor Nursing Home
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 285212. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 31, 2025. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2023 to Dec 31, 2025): 0 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 31, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 31, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 31, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 26, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 26, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 26, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Sep 14, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 14, 2023Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Sep 14, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		G
Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.99 hours
Registered nurse (RN) time per resident per day
0.99 hours
Nurse aide time per resident per day
2.39 hours
Total nurse staffing on weekends
3.40 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
13%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.