Nursing HomeInspections

Lebanon Center, Genesis HealthCare

Nursing home in Lebanon, NH

Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

Call (603) 448-2234Send a messageMap ↗

Public-record details

Address
24 Old Etna Road, Lebanon, NH 03766
Phone
(603) 448-2234
Listed under
For-profit
Medicare CCN
305050
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
110
Average residents per day
78
Ownership
For-profit, limited Liability company
Legal business name
24 Old Etna Road Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 305050. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 14, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 19, 2023 to Oct 6, 2025): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Oct 6, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		L
Immediate jeopardy, widespread
Aug 14, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Aug 14, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 14, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 14, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Aug 14, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 14, 2025Have policies on smoking.
Environmental		D
Potential for more than minimal harm, isolated
Jul 7, 2025Honor the resident's right to manage his or her financial affairs.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 7, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 7, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 11, 2024Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights		B
Potential for minimal harm, pattern
Jul 11, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $72,924 in the last three years.

Aug 14, 2025Fine: $72,924

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.17 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
1.90 hours
Total nurse staffing on weekends
2.86 hours
Nursing staff turnover (yearly)
49%
RN turnover (yearly)
47%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.