Nursing HomeInspections

Hillsboro House Nursing Home

Nursing home in Hillsboro, NH

Medicare & Medicaid certified3★ overall (CMS)

Call (603) 464-5561Send a messageMap ↗

Public-record details

Address
Po Box 400 67 School Street, Hillsboro, NH 03244
Phone
(603) 464-5561
Listed under
For-profit
Medicare CCN
305092
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
33
Average residents per day
26
Ownership
For-profit, corporation
Legal business name
School Street Associates
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 305092. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 6, 2025. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 17, 2023 to Apr 27, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 27, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection
F
Potential for more than minimal harm, widespread
Aug 6, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Aug 6, 2025Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Sep 5, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 5, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 5, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration
D
Potential for more than minimal harm, isolated
Sep 5, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights
E
Potential for more than minimal harm, pattern
Sep 5, 2024Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Sep 5, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Sep 5, 2024Provide and implement an infection prevention and control program.
Infection Control
F
Potential for more than minimal harm, widespread
Aug 17, 2023Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
C
Potential for minimal harm, widespread
Aug 17, 2023Ensure the activities program is directed by a qualified professional.
Quality of Life and Care
C
Potential for minimal harm, widespread

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 17 fines totalling $97,730 in the last three years.

Feb 20, 2024Fine: $4,938
Feb 12, 2024Fine: $4,938
Jan 22, 2024Fine: $14,814
Jan 8, 2024Fine: $4,938
Jan 2, 2024Fine: $4,587
Dec 11, 2023Fine: $13,762
Nov 20, 2023Fine: $4,587
Nov 13, 2023Fine: $4,587
Nov 6, 2023Fine: $4,587
Oct 30, 2023Fine: $4,587

Showing the 10 most recent of 17.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.48 hours
Registered nurse (RN) time per resident per day
0.76 hours
Nurse aide time per resident per day
2.26 hours
Total nurse staffing on weekends
3.00 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
40%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.