Nursing HomeInspections

Complete Care at Regent LLC

Nursing home in Hackensack, NJ

Medicare & Medicaid certified2★ overall (CMS)

Call (201) 646-1166Send a messageMap ↗

Public-record details

Address
50 Polifly Road, Hackensack, NJ 07601
Phone
(201) 646-1166
Listed under
For-profit, No fines in 3 years
Medicare CCN
315295
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
180
Average residents per day
164
Ownership
For-profit, individual
Chain
Complete Care (85 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 315295. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 3, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 14, 2022 to Feb 3, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 3, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 3, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 3, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 3, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 3, 2025Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 3, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 3, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 3, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 3, 2025Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 3, 2025Post nurse staffing information every day.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Feb 3, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 3, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.30 hours
Registered nurse (RN) time per resident per day
0.61 hours
Nurse aide time per resident per day
2.07 hours
Total nurse staffing on weekends
3.03 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
27%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hackensack

Careone at Wellington301 Union Street · Hackensack, NJ 07601 · (201) 487-4900 · For-profit28 health citations in 3 inspection cycles · last standard inspection Jan 7, 2025 · $18,431 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Complete Care at Prospect Heights LLC336 Prospect Ave · Hackensack, NJ 07601 · (201) 678-1800 · For-profit33 health citations in 3 inspection cycles · last standard inspection Jan 29, 2026 · $59,312 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 3 in Hackensack →