Nursing HomeInspections

Clovis Healthcare and Rehabilitation Center

Nursing home in Clovis, NM

Medicare & Medicaid certified2★ overall (CMS)

Call (575) 762-3753Send a messageMap ↗

Public-record details

Address
1201 North Norris Street, Clovis, NM 88101
Phone
(575) 762-3753
Listed under
For-profit
Medicare CCN
325077
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
90
Average residents per day
64
Ownership
For-profit, corporation
Legal business name
Clovis Healthcare and Rehabilitation Center, LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 1, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 325077. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 5, 2025. CMS lists 49 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 18, 2023 to May 15, 2026): 15 from complaint inspections, 7 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.

InspectionCitationSeverity
May 15, 2026Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 15, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		E
Potential for more than minimal harm, pattern
May 15, 2026Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection		F
Potential for more than minimal harm, widespread
Dec 5, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 5, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Dec 5, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 49. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $81,641 in the last three years.

May 16, 2024Fine: $81,641

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.82 hours
Registered nurse (RN) time per resident per day
0.47 hours
Nurse aide time per resident per day
1.67 hours
Total nurse staffing on weekends
2.47 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Clovis

Retirement Ranches Inc.2221 Dillon · Clovis, NM 88101 · (575) 762-4495 · Nonprofit15 health citations in 3 inspection cycles · last standard inspection Nov 17, 2025 · $64,153 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)St. Anthony Healthcare and Rehabilitation Center1400 West 21st Street · Clovis, NM 88101 · (575) 762-4705 · For-profit49 health citations in 3 inspection cycles · last standard inspection Aug 14, 2025 · $24,271 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 3 in Clovis →