Retirement Ranches Inc.
Nursing home in Clovis, NM
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 2221 Dillon, Clovis, NM 88101
- Phone
- (575) 762-4495
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 325078
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 104
- Average residents per day
- 85
- Ownership
- Nonprofit, corporation
- Legal business name
- Retirement Ranches, INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 6, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 26, 2023 to Mar 17, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 17, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Nov 17, 2025 | Ensure residents have reasonable access to and privacy in their use of communication methods. | C |
| Nov 17, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Nov 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 17, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | E |
| Nov 17, 2025 | Keep residents' personal and medical records private and confidential. | E |
| Nov 17, 2025 | Provide and implement an infection prevention and control program. | E |
| Nov 17, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | F |
| Nov 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jun 12, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Aug 1, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Aug 1, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F |
Fines and payment denials
CMS records 10 fines totalling $64,153 in the last three years.
| Feb 28, 2024 | Fine: $14,433 |
| Jan 8, 2024 | Fine: $4,893 |
| Jan 2, 2024 | Fine: $4,545 |
| Dec 11, 2023 | Fine: $13,635 |
| Oct 23, 2023 | Fine: $4,545 |
| Oct 17, 2023 | Fine: $4,235 |
| Oct 10, 2023 | Fine: $3,882 |
| Sep 18, 2023 | Fine: $9,440 |
| Aug 28, 2023 | Fine: $2,447 |
| Aug 21, 2023 | Fine: $2,098 |
Staffing
- Total nurse staffing per resident per day
- 4.23 hours
- Registered nurse (RN) time per resident per day
- 0.74 hours
- Nurse aide time per resident per day
- 3.33 hours
- Total nurse staffing on weekends
- 3.70 hours
- Nursing staff turnover (yearly)
- 40%
- RN turnover (yearly)
- 31%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.