St. Ann's Community
Nursing home in Rochester, NY
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1500 Portland Avenue, Rochester, NY 14621
- Phone
- (585) 697-6000
- Listed under
- Nonprofit, 4–5 star overall rating
- Medicare CCN
- 335081
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 470
- Average residents per day
- 366
- Ownership
- Nonprofit, other
- Legal business name
- St Anns Home for the Aged
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2024. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 7, 2020 to Jan 7, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 7, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Apr 16, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Apr 16, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 16, 2024 | Provide and implement an infection prevention and control program. | D |
| Sep 22, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Sep 22, 2022 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws,… | D |
| Sep 22, 2022 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E |
| Sep 22, 2022 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E |
| Jan 7, 2020 | Respond appropriately to all alleged violations. | D |
| Jan 7, 2020 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Jan 7, 2020 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jan 7, 2020 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 2 fines totalling $55,495 in the last three years.
| Jan 7, 2025 | Fine: $51,301 |
| Aug 28, 2023 | Fine: $4,194 |
Staffing
- Total nurse staffing per resident per day
- 3.98 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 2.44 hours
- Total nurse staffing on weekends
- 3.60 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 31%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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