Nursing HomeInspections

Highland Care Center

Nursing home in Jamaica, NY

Medicare & Medicaid certified4★ overall (CMS)

Call (718) 657-6363Send a messageMap ↗

Public-record details

Address
91 31 175th Street, Jamaica, NY 11432
Phone
(718) 657-6363
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
335505
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
320
Average residents per day
311
Ownership
For-profit, corporation
Legal business name
Highland Care Center, INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 1, 1976
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335505. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 28, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 21, 2021 to Apr 28, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 28, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 28, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Feb 6, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 6, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 6, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 6, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Dec 21, 2021Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 21, 2021Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 21, 2021Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 21, 2021Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 21, 2021Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 21, 2021Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.98 hours
Registered nurse (RN) time per resident per day
0.42 hours
Nurse aide time per resident per day
1.91 hours
Total nurse staffing on weekends
2.61 hours
Nursing staff turnover (yearly)
26%
RN turnover (yearly)
39%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jamaica

Chapin Home for the Aging165 01 Chapin Parkway · Jamaica, NY 11432 · (718) 739-2523 · Nonprofit10 health citations in 3 inspection cycles · last standard inspection Sep 10, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Jamaica Hospital Nursing Home Co Inc89-40 135th Street · Jamaica, NY 11418 · (718) 206-5000 · Nonprofit7 health citations in 3 inspection cycles · last standard inspection Feb 25, 2025 · $8,788 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Margaret Tietz Center for Nursing Care Inc164 11 Chapin Parkway · Jamaica, NY 11432 · (718) 298-7800 · For-profit5 health citations in 3 inspection cycles · last standard inspection Sep 19, 2025 · $8,512 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)NYS Veterans Home in NYC178-50 Linden Boulevard · Jamaica, NY 11434 · (718) 990-0329 · Government-owned10 health citations in 3 inspection cycles · last standard inspection May 16, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Silvercrest144 45 87th Avenue · Jamaica, NY 11435 · (718) 480-4026 · Nonprofit16 health citations in 3 inspection cycles · last standard inspection Dec 19, 2024 · $24,850 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 6 in Jamaica →