The Grand Rehabilitation and Nursing At Rome
Nursing home in Rome, NY
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 801 North James Street, Rome, NY 13440
- Phone
- (315) 337-0550
- Listed under
- For-profit
- Medicare CCN
- 335589
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 160
- Average residents per day
- 152
- Ownership
- For-profit, individual
- Legal business name
- Rome Center LLC
- Chain
- The Grand Healthcare (16 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 17, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 15, 2022 to Apr 17, 2026): 14 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 17, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 17, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Apr 17, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D |
| Apr 17, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 17, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 17, 2026 | Dispose of garbage and refuse properly. | D |
| Apr 17, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 17, 2026 | Respond appropriately to all alleged violations. | E |
| Apr 17, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| Apr 17, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 17, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Nov 5, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | J |
Fines and payment denials
CMS records 2 fines totalling $76,542 in the last three years.
| Nov 5, 2025 | Fine: $45,257 |
| Oct 25, 2023 | Fine: $31,285 |
Staffing
- Total nurse staffing per resident per day
- 3.09 hours
- Registered nurse (RN) time per resident per day
- 0.38 hours
- Nurse aide time per resident per day
- 1.71 hours
- Total nurse staffing on weekends
- 2.54 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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