Nursing HomeInspections

Betsy Ross Rehabilitation Center, INC

Nursing home in Rome, NY

Medicare & Medicaid certified1★ overall (CMS)

Call (315) 339-2220Send a messageMap ↗

Public-record details

Address
1 Elsie Street, Rome, NY 13440
Phone
(315) 339-2220
Listed under
For-profit
Medicare CCN
335727
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
120
Average residents per day
111
Ownership
For-profit, corporation
Legal business name
Betsy Ross Rehabilitation Center
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 10, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335727. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 30, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 8, 2021 to Mar 17, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 17, 2026Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights · complaint inspection
B
Potential for minimal harm, pattern
Mar 17, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jun 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 30, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 30, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Feb 29, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Dec 1, 2023Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 1, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Dec 1, 2023Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $32,254 in the last three years.

Feb 29, 2024Fine: $9,318
Sep 18, 2023Fine: $4,587
Sep 11, 2023Fine: $4,587
Aug 21, 2023Fine: $13,762

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.38 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
2.06 hours
Total nurse staffing on weekends
3.02 hours
Nursing staff turnover (yearly)
55%
RN turnover (yearly)
80%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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