Nursing HomeInspections

Regal Heights Rehabilitation and Health Care Cente

Nursing home in Jackson Heights, NY

Medicare & Medicaid certified3★ overall (CMS)

Call (718) 662-5100Send a messageMap ↗

Public-record details

Address
70-05 35th Avenue, Jackson Heights, NY 11372
Phone
(718) 662-5100
Listed under
For-profit, No fines in 3 years, Part of a retirement community
Medicare CCN
335820
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
280
Average residents per day
274
Ownership
For-profit, partnership
Legal business name
Jackson Heights Care Center, LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 8, 2000
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 335820. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 17, 2026. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 10, 2021 to Feb 17, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 17, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 17, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 17, 2026Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection		E
Potential for more than minimal harm, pattern
Feb 17, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Feb 17, 2026Keep all essential equipment working safely.
Environmental		F
Potential for more than minimal harm, widespread
Dec 1, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 1, 2023Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 1, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 1, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 1, 2023Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 1, 2023Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 1, 2023Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 20. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.09 hours
Registered nurse (RN) time per resident per day
0.75 hours
Nurse aide time per resident per day
2.09 hours
Total nurse staffing on weekends
2.87 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
52%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.