Nursing HomeInspections

Copperfield Health & Rehabilitation

Nursing home in Concord, NC

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (704) 784-4494Send a messageMap ↗

Public-record details

Address
515 Lake Concord Road NE, Concord, NC 28025
Phone
(704) 784-4494
Listed under
For-profit
Medicare CCN
345130
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
103
Ownership
For-profit, corporation
Legal business name
Legal Business Name Not Available
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1975
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345130. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 27, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 28, 2023 to Feb 27, 2026): 8 from complaint inspections, 7 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Feb 27, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 27, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Feb 27, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Feb 27, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Dec 11, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		B
Potential for minimal harm, pattern
Dec 11, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 11, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 11, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 11, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Dec 11, 2024Keep residents' personal and medical records private and confidential.
Resident Rights		J
Immediate jeopardy, isolated
Dec 11, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		J
Immediate jeopardy, isolated
Dec 11, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		J
Immediate jeopardy, isolated

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $73,983 in the last three years.

Feb 27, 2026Fine: $29,201
Dec 11, 2024Fine: $44,782

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.18 hours
Registered nurse (RN) time per resident per day
0.37 hours
Nurse aide time per resident per day
1.87 hours
Total nurse staffing on weekends
2.83 hours
Nursing staff turnover (yearly)
64%
RN turnover (yearly)
22%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Concord

The Greens at Cabarrus250 Bishop Lane · Concord, NC 28025 · (704) 788-6400 · For-profit5 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Gardens of Taylor Glen Retirement Community3700 Taylor Glen Lane · Concord, NC 28027 · (704) 788-6510 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Dec 30, 2025 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)Five Oaks Rehabilitation and Care Center413 Winecoff School Road · Concord, NC 28027 · (704) 788-2131 · For-profit14 health citations in 3 inspection cycles · last standard inspection Mar 16, 2026 · $17,345 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Cabarrus Health and Rehabilitation Center430 Brookwood Avenue NE · Concord, NC 28025 · (704) 788-4115 · For-profit56 health citations in 3 inspection cycles · last standard inspection Jun 27, 2025 · $138,723 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)

All 5 in Concord →