Nursing HomeInspections

Five Oaks Rehabilitation and Care Center

Nursing home in Concord, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (704) 788-2131Send a messageMap ↗

Public-record details

Address
413 Winecoff School Road, Concord, NC 28027
Phone
(704) 788-2131
Listed under
For-profit
Medicare CCN
345186
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
160
Average residents per day
154
Ownership
For-profit, limited Liability company
Legal business name
Five Oaks SNF Operations LLC
Chain
Venza Care Management (25 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 345186. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 16, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2023 to Mar 16, 2026): 3 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 16, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 16, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		E
Potential for more than minimal harm, pattern
Mar 5, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 5, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 5, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 5, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 5, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Mar 5, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		G
Actual harm, isolated
Mar 5, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		G
Actual harm, isolated
Mar 5, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Sep 14, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Sep 14, 2023Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration		B
Potential for minimal harm, pattern

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $17,345 in the last three years.

Mar 5, 2025Fine: $17,345

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.71 hours
Registered nurse (RN) time per resident per day
0.29 hours
Nurse aide time per resident per day
2.30 hours
Total nurse staffing on weekends
3.48 hours
Nursing staff turnover (yearly)
55%
RN turnover (yearly)
25%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Concord

The Greens at Cabarrus250 Bishop Lane · Concord, NC 28025 · (704) 788-6400 · For-profit5 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Gardens of Taylor Glen Retirement Community3700 Taylor Glen Lane · Concord, NC 28027 · (704) 788-6510 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Dec 30, 2025 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)Cabarrus Health and Rehabilitation Center430 Brookwood Avenue NE · Concord, NC 28025 · (704) 788-4115 · For-profit56 health citations in 3 inspection cycles · last standard inspection Jun 27, 2025 · $138,723 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)Copperfield Health & Rehabilitation515 Lake Concord Road NE · Concord, NC 28025 · (704) 784-4494 · For-profit21 health citations in 3 inspection cycles · last standard inspection Feb 27, 2026 · $73,983 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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