Mill Creek Center for Nursing and Rehabilitation
Nursing home in Winston-Salem, NC
Medicare & Medicaid certified2★ overall (CMS)
We send it to Mill Creek Center for Nursing and Rehabilitation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (336) 744-5674.
Public-record details
- Address
- 4911 Brian Center Lane, Winston-Salem, NC 27106
- Phone
- (336) 744-5674
- Listed under
- For-profit
- Medicare CCN
- 345149
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 66
- Average residents per day
- 57
- Ownership
- For-profit, limited Liability company
- Legal business name
- Brian Center Lane Operating Company, LLC
- Chain
- Alliance Health Group (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1980
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 28, 2026. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to May 28, 2026): 12 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 28, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B |
| Apr 14, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C |
| Apr 14, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 14, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 14, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Apr 14, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Apr 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Apr 14, 2025 | Assess the resident when there is a significant change in condition | D |
| Apr 14, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 14, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 14, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records 1 fine totalling $16,452 in the last three years.
| May 29, 2024 | Fine: $16,452 |
Staffing
- Total nurse staffing per resident per day
- 3.57 hours
- Registered nurse (RN) time per resident per day
- 0.51 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 3.22 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Winston-Salem
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error