Mill Creek Center for Nursing and Rehabilitation

Public-record details

Address

4911 Brian Center Lane, Winston-Salem, NC 27106

Phone

(336) 744-5674

Listed under

For-profit

Medicare CCN

345149

Overall star rating

2 of 5 ★★☆☆☆

Health inspection rating

2 of 5

Staffing rating

2 of 5

Quality measures rating

2 of 5

Certified beds

66

Average residents per day

61

Ownership

For-profit, limited Liability company

Legal business name

Brian Center Lane Operating Company, LLC

Chain

Alliance Health Group (12 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Oct 1, 1980

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 345149. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 28, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 28, 2023 to May 28, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $29,876 in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

3.37 hours

Registered nurse (RN) time per resident per day

0.50 hours

Nurse aide time per resident per day

1.90 hours

Total nurse staffing on weekends

3.07 hours

Nursing staff turnover (yearly)

67%

RN turnover (yearly)

40%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.