The Oaks

Nursing home in Winston-Salem, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (336) 768-2211 Send a message Map ↗

Public-record details

Address: 901 Bethesda Road, Winston-Salem, NC 27103
Phone: (336) 768-2211
Listed under: For-profit, No fines in 3 years
Medicare CCN: 345284
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 2 of 5
Certified beds: 131
Average residents per day: 120
Ownership: For-profit, corporation
Legal business name: Liberty Healthcare Group LLC
Chain: Liberty Senior Living (37 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 30, 1988
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 345284. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 22, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 15, 2023 to Aug 22, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Aug 22, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Aug 22, 2025	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	D Potential for more than minimal harm, isolated
Aug 22, 2025	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights	D Potential for more than minimal harm, isolated
Aug 22, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 22, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 22, 2025	Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 22, 2025	Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental	D Potential for more than minimal harm, isolated
Aug 22, 2025	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 22, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 22, 2025	Dispose of garbage and refuse properly. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Aug 22, 2025	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration	F Potential for more than minimal harm, widespread
Jul 24, 2024	Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.37 hours
Registered nurse (RN) time per resident per day: 0.29 hours
Nurse aide time per resident per day: 2.16 hours
Total nurse staffing on weekends: 3.09 hours
Nursing staff turnover (yearly): 66%
RN turnover (yearly): 64%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Winston-Salem

All 10 in Winston-Salem →