Nursing HomeInspections

Greenville Health and Rehabilitation Center

Nursing home in Greenville, NC

Medicare & Medicaid certified1★ overall (CMS)

Call (252) 758-7100Send a messageMap ↗

Public-record details

Address
2578 West Fifth Street, Greenville, NC 27834
Phone
(252) 758-7100
Listed under
For-profit
Medicare CCN
345181
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
120
Average residents per day
113
Ownership
For-profit, corporation
Legal business name
Greenville Operator LLC
Chain
Lifeworks Rehab (64 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 26, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345181. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 11, 2025. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 13, 2023 to Jun 11, 2025): 9 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 11, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 11, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 11, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 11, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 11, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 11, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 11, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 11, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 11, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 11, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		J
Immediate jeopardy, isolated
Jan 30, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern
Jan 30, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $64,002 in the last three years.

Jun 11, 2025Fine: $52,965
May 31, 2024Fine: $11,037

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.40 hours
Registered nurse (RN) time per resident per day
0.50 hours
Nurse aide time per resident per day
2.00 hours
Total nurse staffing on weekends
2.92 hours
Nursing staff turnover (yearly)
66%
RN turnover (yearly)
70%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Greenville

Cypress Glen Retirement Community1000 Hickory Street · Greenville, NC 27858 · (252) 830-0036 · Nonprofit1 health citation in 3 inspection cycles · last standard inspection Aug 14, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Macgregor Downs Health Center by Harborview2910 Macgregor Downs Road · Greenville, NC 27834 · (252) 758-4121 · For-profit25 health citations in 3 inspection cycles · last standard inspection Apr 30, 2026 · $10,023 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)East Carolina Health and Rehabilitation Center2575 W 5th Street · Greenville, NC 27834 · (252) 830-9100 · For-profit45 health citations in 3 inspection cycles · last standard inspection Mar 25, 2026 · $61,585 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Greenville →