East Carolina Health and Rehabilitation Center
Nursing home in Greenville, NC
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2575 W 5th Street, Greenville, NC 27834
- Phone
- (252) 830-9100
- Listed under
- For-profit
- Medicare CCN
- 345377
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 130
- Average residents per day
- 90
- Ownership
- For-profit, corporation
- Legal business name
- East Carolina Operator LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 25, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 25, 2026. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 1, 2023 to May 14, 2026): 23 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 14, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 14, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 14, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 14, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Mar 25, 2026 | Post nurse staffing information every day. | C |
| Mar 25, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Mar 25, 2026 | Ensure each resident receives an accurate assessment. | D |
| Mar 25, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Mar 25, 2026 | Ensure that residents are free from significant medication errors. | D |
| Mar 25, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Mar 25, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Sep 11, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E |
Fines and payment denials
CMS records 2 fines totalling $61,585 and 2 denials of Medicare payment for new admissions in the last three years.
| Sep 11, 2025 | Fine: $9,620 |
| Sep 11, 2025 | Payment denial for 7 days from Oct 3, 2025 |
| Feb 27, 2024 | Fine: $51,965 |
| Feb 27, 2024 | Payment denial for 14 days from Apr 26, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.65 hours
- Registered nurse (RN) time per resident per day
- 0.47 hours
- Nurse aide time per resident per day
- 2.20 hours
- Total nurse staffing on weekends
- 3.09 hours
- Nursing staff turnover (yearly)
- 77%
- RN turnover (yearly)
- 76%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.