Valley Hill Health & Rehab Center
Nursing home in Hendersonville, NC
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1510 Hebron Road, Hendersonville, NC 28739
- Phone
- (828) 693-8461
- Listed under
- For-profit
- Medicare CCN
- 345223
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 150
- Average residents per day
- 85
- Ownership
- For-profit, corporation
- Legal business name
- Valley Hill Health & Rehab Center, LLC
- Chain
- Saber Healthcare Group (126 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 16, 1982
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 27, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 20, 2023 to Jun 27, 2025): 11 from complaint inspections, 5 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 27, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 27, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Jun 27, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 27, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jun 27, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Jun 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Apr 10, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 10, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Apr 10, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 10, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Apr 10, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
| Apr 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
Fines and payment denials
CMS records 3 fines totalling $58,949 in the last three years.
| Apr 10, 2024 | Fine: $43,303 |
| Jan 17, 2024 | Fine: $7,823 |
| Jan 17, 2024 | Fine: $7,823 |
Staffing
- Total nurse staffing per resident per day
- 3.43 hours
- Registered nurse (RN) time per resident per day
- 0.51 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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