Life Care Center of Hendersonville
Nursing home in Hendersonville, NC
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 400 Thompson Street, Hendersonville, NC 28792
- Phone
- (828) 697-4348
- Listed under
- For-profit
- Medicare CCN
- 345463
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 67
- Ownership
- For-profit, limited Liability company
- Legal business name
- Hendersonville Medical Investors, LLC
- Chain
- Life Care Centers of America (194 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 19, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 27, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 10, 2023 to Aug 27, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 27, 2025 | Post nurse staffing information every day. | C |
| Aug 27, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| Aug 27, 2025 | Provide and implement an infection prevention and control program. | D |
| Aug 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Aug 27, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Nov 22, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Nov 22, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 22, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B |
| Aug 22, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Aug 22, 2024 | Assure that each resident’s assessment is updated at least once every 3 months. | D |
| Aug 22, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jul 19, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
Fines and payment denials
CMS records 2 fines totalling $40,986 and 1 denial of Medicare payment for new admissions in the last three years.
| Jul 19, 2024 | Fine: $10,527 |
| Jul 19, 2024 | Fine: $30,459 |
| Jul 19, 2024 | Payment denial for 110 days from Aug 16, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.61 hours
- Registered nurse (RN) time per resident per day
- 0.76 hours
- Nurse aide time per resident per day
- 1.55 hours
- Total nurse staffing on weekends
- 2.93 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 71%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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