Nursing HomeInspections

Life Care Center of Hendersonville

Nursing home in Hendersonville, NC

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
400 Thompson Street, Hendersonville, NC 28792
Phone
(828) 697-4348
Listed under
For-profit
Medicare CCN
345463
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
80
Average residents per day
63
Ownership
For-profit, limited Liability company
Legal business name
Hendersonville Medical Investors, LLC
Chain
Life Care Centers of America (194 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 19, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 345463. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Aug 27, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 10, 2023 to Aug 27, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 27, 2025Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Aug 27, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Aug 27, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 27, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Aug 27, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Nov 22, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 22, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 22, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning · complaint inspection		B
Potential for minimal harm, pattern
Aug 22, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 22, 2024Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 22, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Jul 19, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $40,986 and 1 denial of Medicare payment for new admissions in the last three years.

Jul 19, 2024Fine: $10,527
Jul 19, 2024Fine: $30,459
Jul 19, 2024Payment denial for 110 days from Aug 16, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.64 hours
Registered nurse (RN) time per resident per day
0.70 hours
Nurse aide time per resident per day
1.59 hours
Total nurse staffing on weekends
3.00 hours
Nursing staff turnover (yearly)
59%
RN turnover (yearly)
75%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hendersonville

Carolina Village Inc600 Carolina Village Road SUITE Z · Hendersonville, NC 28792 · (828) 692-6275 · Nonprofit3 health citations in 3 inspection cycles · last standard inspection Apr 9, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)
The Greens at Hendersonville1870 Pisgah Drive · Hendersonville, NC 28791 · (828) 693-9796 · For-profit34 health citations in 3 inspection cycles · last standard inspection Jan 16, 2026 · $101,733 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
The Laurels of Hendersonville290 Clear Creek Road · Hendersonville, NC 28792 · (828) 692-6000 · For-profit22 health citations in 3 inspection cycles · last standard inspection Jun 5, 2026 · $36,257 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Valley Hill Health & Rehab Center1510 Hebron Road · Hendersonville, NC 28739 · (828) 693-8461 · For-profit32 health citations in 3 inspection cycles · last standard inspection Jun 27, 2025 · $58,949 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)
Orchard Valley Health and Rehabilitation200 Heritage Circle · Hendersonville, NC 28791 · (828) 693-5849 · For-profit46 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · $16,452 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in Hendersonville →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error