Nursing HomeInspections

Twin Lakes Community

Nursing home in Burlington, NC

Medicare & Medicaid certified5★ overall (CMS)

Call (336) 538-1400Send a messageMap ↗

Public-record details

Address
3802 Wade Coble Drive, Burlington, NC 27215
Phone
(336) 538-1400
Listed under
Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
345235
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
3 of 5
Certified beds
104
Average residents per day
96
Ownership
Nonprofit, corporation
Legal business name
Lutheran Retirement Ministries of Alamance County, North Carolina
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 4, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345235. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 19, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 7, 2024 to Mar 19, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 19, 2026Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights		C
Potential for minimal harm, widespread
Mar 19, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 19, 2026Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Mar 11, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 11, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 7, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 7, 2024Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $6,152 in the last three years.

Aug 7, 2024Fine: $6,152

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.32 hours
Registered nurse (RN) time per resident per day
0.73 hours
Nurse aide time per resident per day
3.56 hours
Total nurse staffing on weekends
4.46 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
32%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Burlington

Edgewood Place at the Village at Brookwood1820 Brookwood Avenue · Burlington, NC 27215 · (336) 570-8400 · Nonprofit8 health citations in 3 inspection cycles · last standard inspection Jul 24, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Liberty Commons Nursing & Rehabilitation Center of791 Boone Station Drive · Burlington, NC 27215 · (336) 586-9850 · For-profit6 health citations in 3 inspection cycles · last standard inspection Jan 8, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)White Oak Manor - Burlington323 Baldwin Road · Burlington, NC 27217 · (336) 229-5571 · For-profit23 health citations in 3 inspection cycles · last standard inspection Nov 18, 2025 · $137,472 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Alamance Health Care Center1987 Hilton Road · Burlington, NC 27217 · (336) 226-0848 · For-profit25 health citations in 3 inspection cycles · last standard inspection May 4, 2026 · $8,034 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 5 in Burlington →