Twin Lakes Community
Nursing home in Burlington, NC
Medicare & Medicaid certified5★ overall (CMS)
We send it to Twin Lakes Community if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (336) 538-1400.
Public-record details
- Address
- 3802 Wade Coble Drive, Burlington, NC 27215
- Phone
- (336) 538-1400
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 345235
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 104
- Average residents per day
- 94
- Ownership
- Nonprofit, corporation
- Legal business name
- Lutheran Retirement Ministries of Alamance County, North Carolina
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 4, 1983
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 19, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 7, 2024 to Mar 19, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 19, 2026 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C |
| Mar 19, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Mar 19, 2026 | Assure that each resident’s assessment is updated at least once every 3 months. | E |
| Mar 11, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Mar 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Aug 7, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. | E |
| Aug 7, 2024 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E |
Fines and payment denials
CMS records 1 fine totalling $6,152 in the last three years.
| Aug 7, 2024 | Fine: $6,152 |
Staffing
- Total nurse staffing per resident per day
- 5.39 hours
- Registered nurse (RN) time per resident per day
- 0.77 hours
- Nurse aide time per resident per day
- 3.57 hours
- Total nurse staffing on weekends
- 4.49 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Burlington
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error